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AA
The UK's largest motoring organization uses Broadbeam's message queuing technology as a key component of its award-winning Mobile Technology Infrastructure (MTI). MTI is at the heart of the AA's job allocation process, dispatching the company's 3,000 patrols to over 4.5 million emergency breakdowns per year. MTI is currently meeting all of the AA's Key Performance Indicators with, on average, 98% of messages delivered to patrols within 15 seconds.
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AT&T
One of America's largest telecommunications companies uses Broadbeam to power a wireless dispatch application for over 15,000 field technicians. AT&T field personnel receive and update work orders wirelessly and in the process save approximately 40 minutes per day per employee by eliminating end of day reporting.
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Boeing
Boeing selected Broadbeam to wireless-enable its new Electronic Flight Bag technology. The Electronic Flight Bag provides on-board wireless communications and messaging to pilots and co-pilots, providing the cockpit with real-time access to key flight data and interruption-tolerant communications generated in the air, on the ground and in the hangar.
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Centrica (British Gas)
Centrica (British Gas) uses Broadbeam's message queuing technology to optimize the scheduling of 8,250 gas engineers, enabling them to more promptly react to customer demands.
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Business Post
One of the UK's largest independent express delivery companies uses Broadbeam at the core of a mobile field force solution that enables 1,900 delivery personnel to wirelessly access information relating to parcel pick-up, delivery and tracking.
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Coca-Cola
The world's largest beverage company relies on Broadbeam technology to empower 3,000 fountain repair technicians to better meet customer demands. Technicians receive work orders, check product inventory and sign off on job completion using mobile devices.
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CSX Transportation
The largest rail network operator in the eastern United States uses Broadbeam to power a Wireless Work Order application that enables 2,250 train yard conductors to download and report on work orders in real time, while they move in and out of different wireless network environments.
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Gaz Metropolitain Plus
Gaz Métropolitain Plus has increased the productivity and eliminated the down time of its field technicians by automating the scheduling and dispatching of work orders, using Broadbeam technology. Technicians servicing over 60,000 visits per year can now receive orders, provide status reports, maintain records, update inventories, and close out jobs from mobile devices.
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Hertz
The world's largest car rental company has increased its speed of service to Hertz #1 Club Gold members through a wireless data solution that uses Broadbeam as the underlying communications technology. Hertz has deployed the solution to 600 users in 35 of its top locations throughout the United States.
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Indesit
The UK's number one appliance manufacturer chose Broadbeam to improve the performance of its 1,350 field service engineers. Engineers are now able to look up
technical information on their mobile devices, examine stock inventory for the right parts, place orders online, and communicate with supervisors. They can see the call history for an appliance, complete the work onsite, report faults to Indesit Company's Quality and Reliability Department, and issue an invoice on the spot.
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London Ambulance
The world's largest ambulance service relies on Broadbeam's seamless network switching functionality for real-time emergency response. Almost 600 ambulances receive emergency details within seconds, despite switching between five different wireless network connections, including two GPRS networks, two GSM networks and London Ambulance's WLAN.
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New Jersey State Police
Over 1,000 New Jersey State Police troopers receive real-time notification of crimes while moving in and out of different network environments, using a wireless solution built on Broadbeam. Officers are also able to conduct driver license and license plate checks in the roadside environment, which is greatly assisting law enforcement in the state.
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Pepsi Bottling Group
Over 21,000 Pepsi Bottling Group (PBG) sales, delivery and fountain repair personnel rely on Broadbeam technology to complete their daily work activities. Sales personnel onsite at customer locations wirelessly communicate orders, generating information for next-day delivery. Fountain repair technicians repairing approximately 300,000 PBG-owned fountains, coolers and vending machines, utilize a wireless dispatch application to receive and complete signoff on work orders.
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Royal Canadian Mounted Police
The Royal Canadian Mounted Police (RCMP) has deployed a secure wireless police force dispatch and reporting system that notifies officers of crimes and emergencies, and also allows for communication from officers en route to the scene of the crime. Broadbeam enables over 3,500 officers to remain permanently connected to RCMP's Police Reporting and Occurrence System ,while switching between multiple wireless wide area and local area networks.
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Schindler
The world's largest escalator manufacturer uses Broadbeam to enhance maintenance and repair service and dispatching processes, by wirelessly communicating data to/from over 3,300 field service technicians.
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Severn Trent Water
The world's fourth largest privately-owned water company has deployed a dispatch and wireless work management solution that automates the work request cycle from work initiation to work closure. Severn Trent Water automatically dispatches work requests to over 800 field workers who capture field data and promptly return work progress data, resulting in a minimum increased productivity rate of 30 minutes/technician/day.
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TNT Express
One of the world's leading express delivery companies uses Broadbeam as the underlying communications technology for a system that enables the wireless communication of delivery information from mobile delivery personnel to centralized TNT backend systems, where it is then made available to shippers and recipients via the Internet. The solution is currently being rolled out globally.
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Verizon Business
Verizon Business uses Broadbeam to wireless-enable a dispatch, resource-management, field-support and provisioning application tied to the company's trouble-ticket system. The application is used by 1,500 field-service technicians, who install and maintain network equipment for Verizon Business's residential and business customers.
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